Our sonographers are very experienced, and will do their best to find the very best images possible. However, certain factors, like the position of the placenta, a camera shy baby, or even Mum’s BMI, can make it unavoidably difficult to take the perfect picture.
In these cases, we will not simply settle for a bad picture. We are flexible and have several options. We might send you for a walk around the clinic, or offer you a complementary sweet snack or drink to wake the baby up.
If this doesn’t work, we can invite you back for another appointment at no extra cost. However, this offer is limited to just one extra appointment per customer, and is at the discretion of the sonographer. We will save the images from your first appointment, and the images from your second, to ensure you leave with the best possible 3D images of your baby.
Please see our rescan policy for more information.
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